1. Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Rupini's (“we,” “us” or “our”), concerning your access to and use of our website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
2. Appointments and Cancellations
By booking an appointment through our Site, you agree to the following terms regarding your booking:
- Arrival Time: Please arrive at least 10 minutes prior to your scheduled appointment to ensure a full session.
- Cancellations: We require at least 24 hours' notice for the cancellation or rescheduling of an appointment. Failure to do so may result in a cancellation fee.
- Late Arrivals: If you arrive late, your session may be shortened to accommodate the next appointment, and you will still be charged the full amount for the service booked.
3. Payments and Pricing
All prices are subject to change without prior notice. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. Payment is due at the time of service unless pre-paid online. We accept various forms of payment, which are securely processed through our third-party payment provider (e.g., HitPay).
4. Health and Safety
For your safety and the safety of our staff, please inform us of any medical conditions, allergies, or physical ailments prior to your treatment. Some treatments may not be suitable for individuals with certain health conditions. We reserve the right to refuse service if we believe a treatment may be harmful to your health.
5. Modifications to the Service and Prices
Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
6. Contact Information
Questions about the Terms of Service should be sent to us at:
Singapore 218000